Company Name: HOMEXTRA TRADING SDN. BHD.
Registration No: 202501035205 (1636615-U)
Phone: +6011 6199 7794
Email: homextratrading@outlook.com

1. Data Protection Policy HOMEXTRA TRADING SDN. BHD. is committed to the highest standards of data privacy for our users on aroma-nest.shop. Our operations are strictly governed by the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Information Collection Scope To facilitate a secure and personalized procurement process, we collect:

• Individual Data: Full name, date of birth, and identity documentation (where legally required for export).
• Contact and Shipping Data: Physical billing/shipping addresses, valid email addresses, and mobile contact numbers.
• Financial Records: Transaction identifiers and payment logs. Note: We use encrypted third-party payment gateways and do not store full credit card details on our servers.
• Technical Information: IP addresses, cookies, and site interaction data to optimize our platform’s security and performance.

3. Data Utilization and Retention Your personal information is used for:

• Order Completion: Processing payments and coordinating international logistics.
• Support: Providing after-sales service and responding to grading inquiries.
• Marketing & Loyalty: With your explicit consent, sending notifications regarding new harvest arrivals and grading reports.
• Legal & Tax Compliance: Retaining records for the mandatory 7-year period as required by Malaysian Law.

4. Third-Party Sharing and Security We do not sell your personal data. Disclosure is limited to essential partners (Couriers and Payment Gateways) who are contractually bound to maintain your confidentiality. We employ SSL/TLS encryption to protect your information during the checkout process.